We provide free return shipping through our delivery partners for all eligible orders. Contact us for more information. To initiate a return, please send a request to refund@oextech.com or use our contact us form to get in touch with our customer support team. Alternatively, if you have an account with us, you can initiate a return directly from your account. Once we receive your return request, our team will guide you through the steps to complete the return process. Please note that our return policy has specific guidelines and restrictions, so we encourage you to review them prior to submitting your return request.